Appendix B: How to...

This section aims to walk you through some of the other functionality of DataBridge2 step-by-step. You will need administrator access to perform many of these operations.

How do I register my software?

Why do I have to register my software?

DataBridge2 must be registered before you can use it. This registration is a part of our annual maintenance agreement, which gives you tech support and free software upgrades. When your maintenance agreement is renewed, you will receive a new registration code for each registered PC. We license in this manner because of licensing fees we pay annually for third-party components used in this software. We offer technical support 8-5pm CST Monday through Friday and offer technical support via email 365 days a year with a guaranteed reply within 24 hours.

Before you register you will need to be near a telephone with pen and paper handy.

  1. Start DataBridge2 on the system you want to register.
  2. When you are asked if you would like to register your software, click YES.
  3. At the registration screen, you will be given an 8-digit computer identification number. Write this code down.
  4. Call 1-800-275-3150 and ask for software support.
  5. The operator will take down your information, and give you a registration code.
  6. Enter that code at the registration screen (see figure 20), along with your name and the company name, and click Ok.
  7. DataBridge2 is now registered and ready to use.

We do offer site licensing that removes the need for a registration code. Call us at the above number or send an e-mail to sales@imagescan.com for more information.


DataBridge2 will alert you when your code has expired.

How do I add records from a CD-ROM?

  1. Insert the DataBridge archive CD into your computer.
  2. Start DataBridge2, and log in.
  3. Click on the button on the search screen, or select "Load CD-ROM" from the options menu.
  4. The progress bar will appear. When the process is finished, a message box will alert you.

The disk is now loaded into DataBridge2.

  

How do I add records from a network drive?

  1. Start DataBridge2 and log in.
  2. Click on the button, and select the drive or server where your DataBridge archive CD's are located.
  3. Find the cdstamp.mdb file of the disk you want to load, and double click on it.
  4. The progress bar will appear. When the process is finished, a message box will alert you.
  5. The disk is now loaded into DataBridge2.
 

How do I remove a disk?

To remove disks from the system, you will need the disk number and admin level access to the DataBridge2 system.

  1. Start DataBridge2
  2. Log in with an admin level account
  3. Click on the options menu
  4. Click on Remove Disk
  5. Select the disk number from the list box and click OK
  6. Click Ok one more time to confirm this operation
  7. A message box will notify you when the delete operation has completed.

How do I remove an application?

To remove applications from the system, you will need the application name and admin level access to the DataBridge2 system. Removing an application will remove all the disks associated with the selected application from the system.

  1. Start DataBridge2
  2. Log in with an admin level account
  3. Click on the options menu
  4. Click on Remove Applications
  5. Select the Application name from the list box and click OK
  6. Click Ok one more time to confirm this operation
  7. A message box will notify you when the delete operation has completed.

How do I perform database maintenance?

To perform any maintenance operation you will need to log in as an admin.

Repair the retrieval database

  1. Start DataBridge2.
  2. Log in with an admin level account.
  3. Click on the administration menu.
  4. Click on the database menu.
  5. Click on the Repair Database menu.
  6. Follow the on-screen instructions.

Change the database path

  1. Start DataBridge2.
  2. Log in with an admin level account.
  3. Click on the administration menu.
  4. Click on the database menu.
  5. Click on the Select database path... menu.
  6. Follow the on-screen instructions.

Last Updated: April 28, 2004